we currently have a system error on our website. We appologize for the inconvenience and hope everything is working again for the launch of the new Direnzo in a few hours!

We are personally available for our customers. If you have any questions, please feel free to contact us using the contact form,
by email at info@chronofactum.com or on +49 (0)8031 2087 192

Delivery periods and types of shipment

in stock / Available now

The model can be shipped immediately or very promptly. The time to send out the parcel is usually 1-2 working days.

Available

The model can be shipped very soon. The delivery time is normally a few days to two weeks.

available to order

The model is available or soon available and must be shipped to us first. The final delivery time after order receipt is about 2-3 weeks.

made for you

The model will be manufactured directly for you after placing the order. The delivery times for this depend on the respective brand.

pre-order

The model series is currently in the pre-order phase. We will keep you regularly updated on the status of production and guarantee delivery of the model or 100% refund.

  • General shipping information:

WHERE WE SHIP TO:
We ship worldwide to all DHL destination countries. 
This includes in particular:
– The European Union
– United Kingdom
– USA & Canada
– Australia & New Zealand
– Japan, South Korea & Hong Kong
– Switzerland
– Norway
– South Africa

We also ship to most other Asian as well as South American countries. If you are not sure if we ship to your country, please contact us.

BREXIT:
– Shipping to the UK (Brexit) is not a problem and usually takes 1-4 days.

SHIPPING COSTS:
– Shipments within mainland Europe and to the UK are free of charge. If you’re not sure, please type in your country and zip code to check if your destination qualifies for free shipping.
– For international shipments to destinations outside Europe, shipping is free of charge for orders with a value of 600€ or more. Shipping will be via DHL Express.

VAT and import:
– For shipments to destinations outside the EU the value added tax (VAT) is not applicable.
– The VAT will be automatically deducted from the price once the country and zip code have been set.
– To countries outside the EU we ship DAP = delivered at place. That means that the buyer is responsible for possible import fees and other costs that may arise during import. Of course we assist you in any possible way.

GENERAL INFORMATION:
– We send every shipment insured.
– Our regular forwarder is DHL. Please contact us if you prefer another forwarder. 
– Unless otherwise agreed, the delivery of goods will be made by shipping to the delivery address provided by the customer.
– The delivery address indicated by the seller in the order is decisive for the processing of the order.
– Due to the current Corona situation, we expressly point out that deliveries may take longer than usual.

Payment:

We offer the following payment options:

  • Credit card (Visa, Mastercard, American Express)
  • Prepayment / Bank transfer
  • Klarna
  • PayPal

For further information please refer to our terms and conditions

CHRONOFACTUM

Would you like to be informed
about special offers,
new brands and models?

Then you are very welcome to register here:

Chronofactum

Would you like to be informed
about special offers,
new brands and models?

Then you are very welcome to register here: