We are personally available for our customers. If you have any questions, please feel free to contact us using the contact form,
by email at info@chronofactum.com or on +49 (0)8035 5090 607

Delivery periods and types of shipment

Available now

The model can be shipped immediately or very promptly. The delivery time is a few days to 2 weeks maximum.

Available

The model can be shipped very soon. The delivery time is normally 1-2 weeks, maximum 3 weeks.

available to order

The model is available or soon available and must be shipped to us first. The final delivery time after order receipt is about 4-8 weeks.

made for you

The model will be manufactured directly for you after placing the order. The delivery times for this depend on the respective brand.

pre-order

The model series is currently in the pre-order phase. We will keep you regularly updated on the status of production and guarantee delivery of the model or 100% refund.

  • General shipping information:

WHERE WE SHIP TO:
– We ship worldwide to all DHL destination countries. 
– Shipping to the UK (Bexit) is not an issue and takes 2-4 days.

SHIPPING COSTS:
– Shipments within mainland Europe and to the UK are free of shipping costs. If you’re not sure, please type in your country and zip code to check of your destination qualifies for free shipping.
– For international shipments to destinations outside Europe, shipping is free of charge for orders with a value of 500€ or more.

VAT and import:
– For shipments to destinations outside the EU the value added tax (VAT) is not applicable.
– The VAT will be automatically deducted from the price once the country and zip code have been set.
– To countries outside the EU we ship DAP = delivered at place. That means that the buyer is responsible for possible import fees and other costs that may arise during import. Of course we assist you in any possible way.

GENERAL INFORMATION:
– We send every shipment insured.
– Our regular forwarder is DHL. Please contact us if you prefer another forwarder. 
– Unless otherwise agreed, the delivery of goods will be made by shipping to the delivery address provided by the customer.
– The delivery address indicated by the seller in the order is decisive for the processing of the order.
– Due to the current Corona situation, we expressly point out that deliveries may take longer than usual.

Payment:

We offer the following payment options:

  • Credit card (Visa, Mastercard, American Express)
  • Prepayment / Bank transfer
  • Klarna
  • PayPal

For further information please refer to our terms and conditions