About Us

CHRONOFACTUM

The platform for microbrands and exceptional manufacturers.

We unite new and established microbrands, small manufacturers, specialists and individualists, local businesses and independent design studios.

Inspired by the unique watches from individual manufacturers and the creativity of microbrands, we founded Chronofactum in 2019 with the aim of providing these exceptional brands with a platform and bringing them closer to you. bringen.Mit At Chronofactum, we want to provide you with a personal and accessible shop that embodies our vision of a great online shopping experience: visually appealing, well-organized, featuring exciting brands and continuously updated content. And with a few features you might not find anywhere else.

Who is Chronofactum?

We are the shop for all watch enthusiasts looking for something new; for brands that aren't found on every corner, and for watches that tell stories: from old brands that were forgotten and are now being rediscovered; from small manufacturers who have managed to remain independent despite all the challenges of history; and from young, up-and-coming microbrands with enthusiastic founders who are breaking with the traditional rules.

We are delighted to be able to share our enthusiasm with the world and our customers. And it is the greatest confirmation for us that this enthusiasm is reflected back to us in the many positive reviews, such as those on Chrono24.

We send out something special and want our customers to feel the same way. Anyone who has already ordered from us knows what we mean. And we are proud to have grown into what is probably the largest retailer specializing in microbrands in Germany and beyond.

We thank all our customers who have accompanied us on this journey and continue to do so today. And we look forward to inspiring new customers with our brands and our service.

General information

We are a registered dealer on Chrono24. All prices include 19% VAT.

We are the official representative of all the brands we offer. The watches, straps, and accessories we sell are, of course, exclusively new, original goods without any previous owners (exception: CF Outlet).
Most brands publish their authorized dealers on their brand websites. You will find us listed as an official dealer for all brands there.

All deliveries include, in addition to the watch, all factory-installed protective films, all associated straps and of course the other original accessories such as box, warranty card or certificate, multilingual instruction manual, etc., i.e. always the so-called "full set", as if you were buying directly from the manufacturer.
Some manufacturers ship the watches to us outside of their boxes. In these cases, additional protective film is sometimes used for transport. We remove this film for a more premium appearance before shipping.
Warranty documents are filled out by us before shipping and dated with the shipping date.

Worldwide express delivery. We ship insured via DHL, DHL Express, or Intex. Delivery within Germany and the EU is free. Orders with a value under €100 are shipped insured via postal service. You will receive a tracking number for regular updates on the status of your delivery. Naturally, our goods are professionally packaged according to current security standards.

All watches come with the international manufacturer's warranty from the date of delivery.
The international manufacturer's warranty is normally 2 years from the date of delivery. Some brands (z.BFormex offers a 3-year manufacturer's warranty.
In the event of a warranty claim, we will cover the shipping costs to us, the manufacturer or service center, and the return shipping costs to you.
We will also, of course, handle the communication with the manufacturer for you as part of our service.
In the event of a service issue after the warranty period has expired, we, as your dealer, will gladly remain your first point of contact and handle all communication with the manufacturer. We are also happy to assist you with shipping or any other questions you may have.

Should you not be satisfied with a watch delivered by us, you have the option to cancel your purchase within a period of 14 days from the delivery date and return the watch to us.

You can find more information in our FAQs – Frequently Asked Questions.

Chronofactum

Hundreds enthusiastic customers on Chrono24

Very professional service, I would buy again anytime.

Dirk L., GERMANY

An exceptional seller indeed, he deserves the 5 stars. He always responded very quickly to the questions I asked him, sometimes under an hour, he was kind and provided me with all the information I requested. The watch is superb and I am very pleased with it, and my wife recognized the sound of the cricket when the alarm went on, without me telling her this detail. The watch came very well packed, withstanding the international transport brilliantly and very quickly, in two days.

Gabriel-Doru Z., ROMANIA

Brilliant dealer and totally trustworthy. Speed and delivery was superb. Happily recommend them to everyone and everyone. Thanks again and delighted with my purchase!

Richard B., SPAIN